Refund policy

Return and Refund Policy

We want you to be satisfied with your purchase from Mr. Travis Bloom. Eligible products may be returned within 14 days of delivery under the terms below.

Return Eligibility

To qualify for a return, the product must be:

Unused, unworn, and in new condition
Free from dirt, odors, damage, modifications, or signs of installation or use
Returned with all included components, hardware, instructions, tags, and accessories
Returned in its original packaging when reasonably possible
Accompanied by the order number or other proof of purchase

We reserve the right to deny a return or reduce the refund if an item is returned used, damaged, incomplete, or in a condition different from when it was delivered.

Starting a Return

You must request a return within 14 days of receiving your order. Contact us through the Contact Us page and include:

Your name
Order number
Product being returned
Reason for the return

If the return is approved, we will provide instructions for sending the product back. Products returned without prior authorization may not be accepted or refunded.

Return Shipping

Customers are responsible for return shipping costs when returning an unwanted product, ordering the wrong item, or changing their mind.

Mr. Travis Bloom will cover reasonable return shipping costs when we confirm that the product was defective, damaged during shipment, or different from what was ordered.

We recommend using a trackable shipping service. We are not responsible for returns that are lost or damaged while being shipped back to us.

Damaged, Defective, or Incorrect Products

Please inspect your order promptly after delivery. If a product arrives damaged, defective, incomplete, or incorrect, contact us as soon as possible.

Include your order number and clear photographs of the product, packaging, shipping label, and any damage or defect. We will review the issue and determine whether a replacement, refund, repair, or other resolution is appropriate.

Do not discard the product or its packaging until we have reviewed the claim.

Non-Returnable Products

The following products cannot be returned unless they arrive damaged, defective, or incorrect:

Personalized, customized, or specially made products
Gift cards
Products clearly marked as final sale
Products that have been used, installed, altered, modified, or damaged after delivery
Products missing original components or included hardware

Please contact us before ordering if you have questions about whether a particular product is eligible for return.

Exchanges

We do not process direct exchanges. The fastest way to receive a different product is to return the original item, if eligible, and place a separate order for the replacement.

Refunds

After receiving and inspecting your return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit card provider may require additional time to process and post the refund.

Original expedited shipping charges, if applicable, are nonrefundable unless the return resulted from our error or a confirmed product defect.

Canceled Orders

Contact us immediately if you need to cancel an order. We cannot guarantee cancellation after an order has entered production, fulfillment, or shipment.